New international academic journal | The Daily Star

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A new international academic journal dedicated to developing and improving service quality in business and commerce, Journal for Service Quality Enhancement (JSQE) was launched on July 31, 2021.

The JSQE online session, a project of the Center for Service Quality Enhancement (CSQE), brought together a group of world-renowned professors, researchers and academics to collaborate as the journal’s esteemed editorial board. The session was opened by the journal’s editor-in-chief and principal consultant for the CSQE, Prof. Dr. Md. Tareque Aziz.

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Professor Dr Aziz said: “JSQE’s mission is to provide a good platform for local researchers. And as UGC now requires faculty members to publish in good quality journals, JSQE will provide a platform -Solid form for talented young researchers and academics in the country to publish their research work inside the country “. The journal will also strive to bridge the gap between industry and academia, he added.

The program began with a welcoming speech by Professor Dr Zahurul Alam, former Head of the Governance Portfolio of UNDP, Bangladesh. Professor Dr Abu Waheeduzzaman of Texas A&M University-Corpus Christi, USA, said faculty members should publish large-scale papers to contribute to Bangladesh’s research sector, so that budding minds of this country benefit from their contribution. In addition, he encouraged them to attend international conferences and learn new ideas for the growing professor Dr Basav Roychoudhury, of the Indian Institute of Management (IIM), India, offered to attract young people researchers to publish. This will help strengthen their capacity to generate innovative ideas. Professor Dr Nayem Rahman of Portland State University, USA, stressed the need to encourage students and faculties to publish collaboratively. This will give birth to the next generation of researchers, he said.

A total of twenty-eight participants, including academics, researchers and other distinguished guests from different universities, attended this virtual program. A acceptance speech was delivered by Professor Dr Abul H. Azam of North South University (NSU), acknowledging the commitment of all members of the Editorial Board to moving the JSQE forward.

The logistical organization of the program was ensured by the research assistant (RA) of the CSQE, Mr. Adrian Chowdhury. The program ended with a vote of thanks from the program host as well as CSQE Brand Manager, Ms. Shakila Yasmin.


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